Who is entitled to health services out of turn and when?

In the healthcare system, every patient has the right to access medical services in a timely manner. However, there are times when standard queues and deadlines do not meet patients' needs. Who has the right to health services outside the established queues and when, and what procedures and regulations govern this?

General principle

In Poland, the health care system is based on the principle of general accessibility, which means that medical services are available to all residents of the country regardless of their social or financial status. This is a fundamental principle that ensures equality in access to healthcare and guarantees that every patient has, in theory, an equal chance of receiving medical care.

However, as is often the case in practice, ideal assumptions can differ from reality. In reality, there are often long queues and waits for appointments for treatments or specialist consultations. This state of affairs can significantly affect patients' health, especially in cases where time is crucial to the effectiveness of treatment. It is therefore worth taking a look at how the healthcare system addresses the challenge of ensuring overall accessibility to healthcare services for all patients.

The principle of general accessibility is the foundation of health care in Poland. This means that everyone, regardless of their social or financial status, should be able to receive medical services when their health requires it. This is important from the point of view of equality and social justice, as health is one of the basic rights of every human being.

Unfortunately, despite this principle, in practice the healthcare system faces many challenges. Long queues to specialists, waiting for diagnostic tests or surgical procedures are problems that patients often have to deal with. This makes it difficult for the principle of general accessibility to be fully realised.

Failure to access medical care in a timely manner can have serious consequences for patients' health. In some cases, a delay in starting treatment can lead to a worsening of the condition or even a life-threatening condition. Therefore, there is a need to analyse and improve the healthcare system with a view to ensuring real overall accessibility to medical services.

When is it possible to receive benefits out of turn?

It is worth taking a closer look at situations in which patients have the option of receiving medical services outside of their fixed appointments. There are two main situations in which this option becomes available.

Firstly, this is possible when there is an emergency threat to the patient's health or life. In such situations, immediate medical attention is a priority, regardless of standard queues and deadlines. The rapid response of the medical staff is crucial to ensure that the patient receives the highest level of care.

Another case in which a patient may apply for expedited services is when a medical opinion is obtained which confirms that delaying treatment or surgery may significantly harm the patient's health or lead to impairment of vital functions. The decision to prioritise is then made on the basis of an expert medical assessment, taking into account the individual needs of the patient.

Understanding when it is possible to access medical services outside the established queues is important for both patients and medical staff. This ensures that medical care is provided in a way that is appropriate to the patient's health situation, giving them the best chance of getting better.

Procedures and formalities

In the context of using medical services outside of the established queues, there are specific procedures and formalities that the patient must comply with. A key step is to go to your GP or specialist and present your concerns and needs. This is where the process of assessing and deciding whether the patient has a legitimate reason to seek priority health services begins.

It is worth emphasising that this decision by the doctor is based on medical judgement and aims to ensure that the patient receives appropriate care in situations where time is of the essence. If there is a real threat to the patient's health or life, priority medical care is provided immediately, regardless of the established queue.

Importantly, the cost of such care is usually covered by the National Health Fund. The patient should not be concerned about the additional expenses associated with accelerated treatment. Health care is a fundamental right of every citizen, and the health care system strives to ensure that patients receive the necessary care regardless of their situation.

Procedures and paperwork are important to ensure the fair and equitable allocation of priority health services. They help to avoid abuse and ensure that those who need help most receive it in a timely manner.


Poland's largest database of patient organisations. Use the search engine and check information on associations and foundations directing their help to the sick and their families.